Terms and conditions

Use of Website


› Please read these Terms & Conditions & the Privacy Policy page before you use the website or order any products from the website. 
› By using the website you agree to the terms & conditions set out on the website.

Placing an Order


› You can order by telephone, email or through the online store.
› We can be reached through the ‘Contact Us’ page or via the email & telephone details on this page.
› The shopping-cart process is similar to most online stores, you can purchase as a visitor or setup a simple account to manage your orders.  All we need are your contact details, delivery address etc.
› We ask for you DOB as you need to be 18 years or older to use the website.
› Unfortunately we cannot offer a collection service as we do not operate a retail shop.
› Any contract between us comes into force once we have received your order and accepted it.

Prices


› Unless otherwise stated, the prices quoted on our website are for 75cl bottles.
› All prices include UK duty and VAT, but do not include any delivery charges.
› All prices may be subject to change, without notice, due to tax and duty increases, changes in currency exchange rates, increased transportation costs or for any other reason that is beyond our control.
› All quoted prices are UK duty paid (currently £2.05 per 75cl bottle) and include VAT at 20%. Our VAT number is 152 1218 52.

Payment


› By bank transfer.
› Apologies, we are unable to take credit or debit card at the moment. 
› Wine Club monthly subscription is by Standing Order or card payment, please call us for details.

Delivery


› FREE delivery on 6 bottles or more to local addresses in the Cheshire region. UK mainland delivery £12 (inc VAT) minimum per order. This excludes GIFTS, which are priced separately.
› This can include a mixed case.  For remote parts of the country or small orders please contact us for delivery information. 
› We aim to depatch your order within 48 hours, once payment has been cleared.  
› Delivery may take up to 3-4 working days & maybe with a thirdy party courier, UPS.  It maybe by ourselves, as it's always nice to meet our customers in person. 
› Packages are generally shipped via UPS with tracking, you will be sent an email with a link to track your package online.

Wine Club Deliveries


› All wine club deliveries are included in the price of the subscription to UK mainland addresses.  
› If you wish to send your subscription to an address outside of this area, please contact us for a price.

No one at Home


› We understand you can not be at home all day, so please let us know if there is an alternative address, your office or a friend. Just give us a call 077027 03300.

Storage of Wine


› Please make sure the your wine is kept in a cool & dark place, not on top of the fridge or on floors with underfloor heating. As it will not withstand these conditions.

Returns


› Please check through your order at the earliest opportunity.  
› If in the unlikely event there is anything wrong, please let us know using the contact page, email or telephone so we can sort out the problem & solution quickly.  
› Please remember to hang onto the wine & bottle as we may want it returning.  We do not offer a sale or return policy unless pre-arranged.

Intellectual Property Rights


› We hold the license & all intellectual property rights to all the information & images displayed on the website.
› You may download any information or images for reference.
› These items may not be modified or used for any other purpose.
› Pictures, photographs or images remain the property of The Company.
› You must not use any part of the material for reproduction or commercial purpose, unless with prior agreement with The Company.

Reliance & Changing of Information


› The information on the website is continually being updated, as products, prices & opinions are continually being updated. 
› We are not obliged to update the information & in the case of any queries please contact us by email or telephone.


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